FAQ & Policies

Shipping & Delivery
Every EvaVerse treasure is conjured on demand, so it takes a little spellwork.

• 🛠 Fulfillment time: 3-7 business days (we have to calibrate the neon circuits).

• 🚀 Then shipping:
   • 🇺🇸 US: 5-10 business days.
   • 🌍 International: 10-20 cosmic rotations (give or take a solar flare).

You’ll get tracking so you can watch your parcel cross the data streams.

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Returns & Exchanges
Since each piece is custom-crafted from the digital ether just for you, we can’t accept returns or exchanges for size or style changes (our fairies are still learning reverse conjuring).

But — if something arrives misprinted, damaged, or just looking like it tangled with a rogue AI — email us right away. We promise we’ll fix it faster than you can say “neon pixie dust.”

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Estimated Delivery Times
We’ll keep you updated while your item is being stitched together by our digital artisans (or robots... maybe both).
Still waiting longer than feels comfortable?
Drop us a line. We’ll dispatch a tiny neon sprite to chase down your order.

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Contact Us
Questions? Lore debates? Conspiracy theories about EvaVerse being secretly alive?
We’re here for it. Email us at support@evaversestudios.com and we’ll answer within 48 hours — or send you a holographic high five.